Refund Policy

Refund Policy

Last updated: 01/01/2025

At diosapeligrosa your satisfaction is our priority. This is our return policy:

1. Eligibility

You may request a refund if:

The item received is defective or damaged.

The product is returned within 14 days of receipt.

2. Return procedure

Please contact us at contact.polarcare@gmail.com to obtain a return authorisation.

Return the product in its original packaging, together with proof of purchase.

3. Return costs

The cost of returning the product shall be borne by the customer, except in the case of a defective product.

4. 4. Return period

Refunds are made within 7 to 10 working days after receipt of the return.